No invented prices
How Clipaist Agent Stops AI From Inventing Prices and Policies
Clipaist Agent answers only from your content. Exact prices, hours and contact details live as key facts and override everything else. Prices, percentages, phone numbers, emails and links in a draft reply are checked against your information; an answer that contains one that is not there is replaced.
Language models are fluent even when they guess. For a business that is the real risk: a made-up price or an invented offer that a customer screenshots.
The agent is built around controls rather than hope: grounding, key facts, an output check, a polite “I am not sure”, and a handoff.
- Answers only from your content
- Key facts override everything else
- Price, phone, email and link check on every reply
- Polite “not sure” plus handoff
- Unanswered questions list
Grounded in your information
Replies come from your website pages, the text you added and your pinned answers. If the information is not there, the agent says it has no confirmed details instead of guessing.
Key facts for exact answers
Type, name and value entries (price, hours, phone, email, address) are answered directly and exactly. They override anything found on your website.
A check before the customer sees it
Prices, percentages, phone numbers, emails and links in a drafted answer are compared with your key facts and knowledge. If one is not there, the answer is regenerated once and otherwise replaced by a safe reply.
When it does not know
It tells the customer it does not have confirmed details, asks for the best way to reach them and creates a handoff for you. Saying “I am not sure” is a feature.
Frequently asked questions
Can any chatbot guarantee no mistakes?
No system is perfect. Grounding, key facts, the output check and handoff reduce the risk sharply, and testing before launch finds the rest.
How do I fix a wrong answer?
Add the correct fact as a sentence in Knowledge or as a key fact. It applies to the next conversation.
Does it ever quote a price I did not provide?
A reply containing a price that is not in your key facts or knowledge is not shown to the customer.
More features
Train it on your website
Paste your address. It reads your pages, price list and FAQ and answers only from them.
Read more →Shared inbox and handoffs
Website chats and social messages in one place. The agent replies; you step in when it matters.
Read more →Lead capture
It asks for contact details at the right moment and emails you when someone is interested.
Read more →Let your website start answering customers today.
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